Customer Reviews for Bissell 5770 Healthy Home Bagless Upright Vacuum

Bissell 5770 Healthy Home Bagless Upright Vacuum
by Bissell

Bissell 5770 Healthy Home Bagless Upright Vacuum List Price: $349.99
Our Price: $212.49
You Save: $137.50 (39%)
Availability: Usually ships in 6-10 business days
Category: Kitchen
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Kitchen and Housewares Reviews of Bissell 5770 Healthy Home Bagless Upright Vacuum

Customer Review: The best vacuum cleaner I've ever used!
Summary: 5 Stars

This is the first vacuum I've owned that leaves no trace of scent behind in the air after vacuuming. The HEPA filtration system is fantastic. The HEPA filter (Model 3282) works great and I didn't even have to replace it for over a year which is much longer than the 6 months they recommend. I own the Bissell Healthy Home 6100 Vacuum and I can say it is the best vacuum cleaner I've ever purchase. I used to own Hoover products but they really went down hill as far as the quality of manufacturing goes along with many other problems. This thing works equal to the top Dyson or Kirby but at a fraction of the cost!

Customer Review: Becareful
Summary: 1 Stars

Took it out of the box, looked nice and easy to put together. Used once and the wheel fell off, it was on the system to begin with so no I wasn't the one that put the wheels on. It went back to Amazon. By the way, worked great on hardwood floors but little costly for hardwood. Hard to push on carpet.

Customer Review: Healthy Home vs. Dyson and Sears
Summary: 5 Stars

I was torn between the Bissell, Dyson and Sears vacs - all had positive reviews, both on Amazon and in consumer rating magazines. So, I bought all three and did a vac-to-vac test.

First up was the Dyson. I purchased the Dyson Ball Animal model - the one with the large trackball instead of wheels. The best thing about the Dyson was maneuverability. It takes a few minutes to get the hang of how to best use the ball, but once you master it, fantastic! Corners on a dime, very easy to push on both hard floors and carpet. Unfortunately, that was the only standout feature. It performed well on hard floors, but only so-so on carpets (compared to the other two). Pet hair (cat) was a particular problem (ironic given the designation of "Animal" for this model). The build quality was not to the standard I expected for a vac that cost that much - it felt very "plastic" and not something that would survive the usual bumps and bruises a vac can take in use. Lastly, the tools were a real pain to use, and I mean that literally - the hand grip is oddly shaped and positioned, and you get arm strain using the attachments. Plus, it's just a pain to get everything set to use - lots of motions needed. I expected a lot more for the price charged.

Next was the Sears Progressive upright. It's the darling of the consumer magazines, which gave it a top rating. It's a pretty good vac - works well, easy to push, good airflow. The downsides was the fact that it toppled over easily when using the hose at a distance. Cost was a factor as well - it was nearly $95 more than the Bissell, and the replacement parts (filters) are more expensive as well, since you have to buy them at Sears. But, it did perform well. Build quality is good, but a notch below Bissell -- parts don't fit together as well, and the attachments/hoses are less solid. Replacement parts are very pricy.

The winner turned out to be the Bissell. It has outstanding pickup on hard and carpeted surfaces. Very easy to use the attachments - just pull out the hose and you're off and running. The anti-tip design works very well. Love the fact that all the attachments fit on board. The pre filter is washable foam, so the only filter than needs to be replaced is the main HEPA filter, which you can get at a good price at Amazon or discount stores. If you clean the pre filter often, you'll cut down on the frequency of having to replace the HEPA filter.

The main downside is that it is heavy. Carrying this up a flight of stairs could be an issue if you're slight of build or elderly. For a typical person, however, it's doable, albeit you'll certainly notice the weight. But, with the weight comes very solid build quality and a five year warranty instead of the usual 1 year. Plus, you can get replacement parts at a very reasonable cost (i.e., if you have to replace the hose becuase the dog decides to chew on it).

A few tips:

1) Replace the plastic wand extension with a metal one. You can get it on the Bissell website. It has click stops that prevent the wand from folding up when you press hard (such as when cleaning carpeted stairs with the power head tool). If you register your vac with Bissell, they give you free shipping and a 10% discount on accessories, so the cost comes to about $14. Well worth it and it fits in the same holder on board as the plastic one.

2) The contour tool is another must purchase if you have pets. It has rubber fingers that attract hair and, unlike the power tool, it won't snag on sofa or chair throws. Also fantastic for getting hair off carpeted stair edges and corners since the tool flexes. You can get it at various stores or from Bissell. This does not, however, fit on-board.

3) If you want a wide floor tool, the Sears model will fit the Bissell. The multi-use dusting tool that comes with the Bissell is fine for corners, but sometimes it's nice to have a full size floor tool for picking up things such as cat litter or spilled cereal. Bissell does not sell one, but the Sears one fits perfectly. I keep it attached to the plastic extension wand to make it quicker to use, and keep the metal wand on board for use with other attachments.

In short, this is a great vac. I've been using it now for a couple of months and have been extremely pleased with the ease of use, durability, build quality, and performance.


Customer Review: Better then Dyson
Summary: 4 Stars

I have had this vac for about a year now and it still works fine. Initially I had bought the Dyson Animal. It did not pick up as well as expected and the attachments were very difficult to use. I returned it and replaced it with this Bissell. This vac picks up better than the Dyson and using the hose and attachments is a breeze. I found emptying the cannister to be about the same, as with all bagless it is messy. Otherwise you need to buy a bagged vac. We have a lot of long dog hair, so I don't open the trap (or the debris is just stuck). I unhook the top of the cannister and turn it upside down to empty it into the trash can and everything slides out easily. Then just snap the top back on. I have to take away a star due to the weight. It is very heavy, so anyone frail or with arm or back problems would probably not want this machine. Great vac for the price.

Customer Review: Great suction, but...
Summary: 4 Stars

I have owned this product for around six months. Great suction, handy tools, ease of emptying the canister. So why the "but...", two things. One, the button to turn on the beater is right by the power button. I keep turning the unit off instead of turning on/off the beater. Two, the beater stops working occasionally. I just spoke to a service rep and seems this is a common condition. It is due to faulty instructions when putting together the vacuum. The handle gets offset and poof, no more beater. Just realign, reattach the handle. I would recommend this vacuum even so. Overall, a great value.
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