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Kitchen and Housewares Reviews of Bissell 9400 ProHeat 2X Select Upright Deep Carpet CleanerCustomer Review: Disappointed to say the least!!! Summary: 1 StarsI have read the reviews of others who have just purchased this carpet cleaner. I raved about mine and recommended it to everyone after using it the first time. However, now that I have owned it for a year, used it a few times, I would not recommend it to a soul. Here's why: 1) the water dispensing mechanism is in the handle and is controlled by a weak little spring and a cheaply crafted plasic bar. After using the machine a few times, the mechanism becomes weak and stops working. 2) Though it does have a "Proheat" title, it is a "No-Heat" system. The water never gets any hotter than the tap water you used to fill the tank. Without water and heat, it's pretty hard to clean anything! 3)The whole thing is put together with screws, so cleaning hair and dirt out of it is impossible. I would recommend a Hoover. One model has a two year warranty and is $100 cheaper. I am not happy with this purchase and I paid $250 for mine.
Customer Review: Pretty good, almost perfect Summary: 4 StarsI have owned several lighter weight Bissell carpet cleaners and the others were not right. This model is a big improvement. This model is clearly superior to the previous models. This model has been engineered well. It does a very good job of cleaning carpets, even very dirty carpets. The attachments work well. I am very satisfied with this model carpet cleaner.
The only drawbacks are that one does have to empty the dirty water tank often, but if the tank was bigger the unit would be heavier, so this is a fair design feature. The unit still has a lot of plastic parts, and plastic has a way of breaking over time, but the plastic is light and attractive and I am hopeful that with careful use, none of the plastic will break.
Some last thoughts: the attachment hose is clear so you can see the dirty water going into the tank. One of the hand attachments has a rotating brush with helps greatly in scubbling by hand. The hoses which spray water onto the carpet are now stainless steel, a huge improvement over the old thin plastic hoses which can become bent or leak.
I would recommend this unit. The price is fair at $213 which is the price I paid on the web (with free shipping). At my local home store the price was $249.
Customer Review: LOVE THIS MACHINE!!! Summary: 5 StarsI have been researching carpet cleaners for awhile now and this one came up the best reviews... so I ordered it.. The day it came my husband put it together and started doing carpets... he couldn't believe it. We have 2 dogs and a cat.. and he said he vacuumed the carpet so good before shampooing with our Dyson..and this thing sucked enough dog and cat hair out of our carpet to build your own dog!! He never believed they shed so bad and now the proof was there.. We love this machine... I love having my own carpet cleaner... its easy to use.. its simple to operate.. I do wish, however, that it had something to tell you when the water is empty.. and maybe a little easier to get all apart to give it a thorough cleaning when you are finished.. but I won't complain cuz it did the most awesome job.. thank you BISSELL!!!!!
Customer Review: Flawless design, quality construction, works wonders. Summary: 5 StarsI bought this unit a couple years ago, despite some negative reviews. I've used it mostly in high traffic areas - living room, dining room & halls. The machine has removed so much dirt I had no idea was even there, as well as several stains I thought were permanent, including coffee & various pet stains. It leaves the carpet looking refreshed & new every time I use it. The brushes/agitation & suction are very strong on this model. A single dry pass on each path after dispensing the soap leaves the carpet almost dry to the touch. Of course I always put fans on for about 8-16 hours before moving the furniture back just to be sure. I have a few extra-high traffic areas like the 2 main entries in the sunken living room that I really work over going in a side to side & circular motion while dispensing extra soap. I've never encountered a stain (even smashed in chocolate) that this machine could not remove given the right motion & a slight bit of extra time/effort. If you use this method just be sure to make a few extra rinse only passes, then make several dry passes untill you no longer see any soap/water being pulled up through the nozzle.
Not to invalidate anyone's particular experiences, but I've read through these reviews, & I've personally never been able to reproduce any of the problems that some people have encountered. Often times these things can be a simple matter of user error and/or not reading the manual, providing the actual unit is not truly broken or defective in some way.
Customer Review: NO LONGER BISSELL'S GUINA PIG Summary: 1 StarsDO NOT , I REPEAT DO NOT BUY THIS - ZERO STARS FOR THIS
These bissill units break without fail. I have owned three in three years, and each and everyone is broken. Every year they have a new model and now I know why, we are the Guina pigs for bissell. It will work fairly well at first, then it will be unrepairable. Thier pro heat is a joke, your tap water gets hotter. I have four dogs- I bought a hoover steam vac 1 month ago, you would not believe the dirt and grime that is coming up after three years of these horrible bissell units. Just spot cleaning and one unit lasted long enough to clean my entire carpet, ha but I just did the carpet with a HOOVER and it is unbelievable. Do yourself a favor if you are serious and need a unit to last, DO NOT BUY THIS. All those who rave on this , talk to you in about 6 months!!
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