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Kitchen and Housewares Reviews of Bissell 9400 ProHeat 2X Select Upright Deep Carpet CleanerCustomer Review: Awesome Cleaning Machine!!! Summary: 5 StarsWOW! I've had my new Bissell 9400 for a month now. In that time, I have cleaned two rooms. Both of the rooms I cleaned, had been cleaned professionally a year ago. Neither room is a high traffic area. One of the rooms is a spare bedroom that we rarely go into. So, that carpet should be clean, right?! I took the Bissell 9400 over it, just to see how good the professional did. I should have saved myself the $$$ and bought the Bissell last year! The water was filthy and a stain that the "pro" couldn't get out, came out with the Bissell. In what it would have cost me to have the two rooms cleaned, the Bissell has already paid for itself. I am impressed! For a home carpet cleaner, this performs wonderfully! I used the Bissell soap that is intended with this unit, and it really worked great! The carpet fibers sprang back up, and the rooms really smelled so much more fresh. Honestly, it took the carpet back to the look when they were new. I've got two more rooms I want to do, and I know I won't be dissappointed with the results I expect to see.
My husband put it together for me and told me it was a breeze. It's also VERY simple to use. Let the machine heat up for the one minute it needs to heat the water, because that did make a big difference. I would recommend this carpet cleaner to anybody! The results are worth it!
C.C.
~Nebraska
Customer Review: A Good Carpet Cleaner Summary: 4 StarsWe entertain a lot and need a carpet cleaner to use between visits from a profession cleaner. We have used several products (both rented and purchased), but this unit is clearly the best.
The GOOD is that the unit lifts almost all spots and they stay gone. It is easy to use and gives a good deep cleaning (based on the color of the returned "used water"). It cleans up and stores easily.
The NOT-SO-GOOD is that it is a heavy bulky unit and I have to press my husband into service. The new/used water tank is too small and requires 2-3 refills for an average room. It uses a lot of detergent (I suggest you use the "light setting" for cleaning). It is not as fast as a pofessional cleaner, it requires a number of cycles to get the carpet clean and free of detergent(spot, clean-clean, rinse-rinse-rinse). However, you do know when the carpet is clean, which is something you can't be sure of with a professional cleaner. It does drip water and drops clumps of hair-rug fiber-whatever on the carpet - a design fault, but made managableby using a towel under the unit when stopped and cleaning the bottom of the unit during water changes.
All in all the unit does a good job and can pay for itself by avoiding one visit of the professional cleaner.
Sandra
Customer Review: Bissell 9400 ProHeat 2X Select Deep Carpet Cleaner Summary: 4 StarsI have 2 big dogs and they are constantly bringing in dirt from a very dry landscape, as well as shedding spring and fall. My carpets were very dirty with just grit and brown dirt. I used this machine on them and brought out an extraordinary amount of brown dirty water. I went over the carpets again just to try and get them clean. The second time brought the water out almost clean. I also got a large amount of dog hair out the first time and the machine was not capable of picking up the clumps of hair, but it did isolate them so that I could pick them up and get rid of them. I am just truly amazed that the carpets virtually came out clean after the first going over. I would recommend this machine for people who want to shampoo their own carpets. It is heavy to pick up with water in it, but moves very well and not heavy when you are shampooing.
Customer Review: missing parts Summary: 2 StarsJust recieved this product and it was missing the product guide at the assembly parts. I called Bissell and they said 7 to 10 days. Wow what customer service!!!!! I will write another review once I am able to use the product.
Customer Review: AWESOME carpet cleaner!! Summary: 5 StarsWe have a lot of pet messes on our carpets thanks to our 4 cats (and their hairballs) and our 2 dogs (missing the puppy pads) so our carpets were very very dirty. After using the Bissell Proheat 2x 1 time, our carpets were exceptionally clean AND best of all, the smell was gone! This machine is super easy to use and comes with detailed instructions. It performs great, provided you keep the brushes free of fuzz/pet hair. It is also VERY important to vacuum your carpets good before cleaning them - this cuts back on the amount of hair/fuzz picked up by the ProHeat 2x. I also love the different solutions available for this. We used the Pet Stain one, but the ProHeat 2x came with several different other samples, which is handy. I highly recommend this machine to anyone with dirty carpets!
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